【渤天(上海)電子商務(wù)有限公司】招聘數(shù)據(jù)分析師
在華美資獨資公司：專業(yè)致力于汽車行業(yè)與公共關(guān)系服務(wù)的美資跨國集團，在全球12個國家24個地區(qū)(北美區(qū) ,歐洲區(qū), 亞太區(qū))開展戰(zhàn)略合作伙伴業(yè)務(wù)。Percepta成立于2000年?？偛课挥诿绹?，是由全球著名客戶呼叫服務(wù)公司Teletech和福特汽車公司投資的全球性呼叫中心合資企業(yè)。
    職位月薪：8001-10000元/月
    工作地點：上海-閔行區(qū)
    發(fā)布日期：最新
    工作性質(zhì)：全職
    工作經(jīng)驗：1-3年
    最低學(xué)歷：本科
    招聘人數(shù)：1人
    職位類別：數(shù)據(jù)分析師
主要職責(zé)：
數(shù)據(jù)流程分析，協(xié)助營運部門改善流程，

提供數(shù)據(jù)源分析，及相應(yīng)報表工作，
熟練運用Excel函數(shù)功能、PPT 等等
有熱線中心或相關(guān)從業(yè)經(jīng)驗2年以上者，優(yōu)先錄用。

福利待遇:
福利待遇行業(yè)優(yōu)越，公司注重員工的發(fā)展及培訓(xùn)需求．
期待您的加入！

具體崗位介紹如下：

Position Summary
The main component of this position includes gathering data and compiling reports required to support the operation. This will include daily, weekly and month performance management reports, reports required by the client and other adhoc requests. This role may also support data uploads on a regular basis Must have good attention to detail, delivering high quality reporting for the customer satisfaction team in Lincoln.
Duties and Responsibilities
To provide general administrative support to the Project supervisor, client and Percepta business partners
Acting as an office based point of contact for data and reporting queries
Producing in-depth survey analysis based on request of client
Ensure accurate information is input to the survey database are initiated as appropriate.
Ensure accurate data is included for departmental statistics and workload analysis.
Develop an excellent working relationship with the Ford network, where required.
Ensure all health and safety procedures are followed in accordance with company policies and procedures.


Education
Preferably Bachelor  education.


Experience
Two years experience in customer care, experience within a CRC environment advantageous.
Some familiarity and understanding of databases is desirable.
Understanding of or previous experience in the automotive industry advantageous.


Skills
Excellent knowledge of Microsoft products such as Word, Excel, Outlook and PowerPoint

Strong knowledge in Java or C++ or Python
Excellent communication skills, written and verbal
Proven ability to learn new skills quickly
Advanced organizational and time management skills.
Good mathematical skills.


Other
Languages – Mandarin fluent, English advantageous.
Availability of 9am to 6pm Monday to Friday 5 days per week (to work a maximum of 40 hours per week).
公司地址： 上海市浦東新區(qū)世紀(jì)大道211號30樓